Scotiabank Employment – Operations Administrator

Job Description:

Contributes to the overall success of the Operations department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Job Responsibilities:

• Adhere to the compliance of regulatory and internal Bank guidelines by: executing the unit’s Occupational Health & Safety (OHS) program, related Emergency & Evacuation procedures, and other corresponding duties; acting as the unit’s primary key custodian and adhering to the established system by which keys, alarms, FOB cards and other custodial items are securely tracked and managed; controlling Systems Access doing access set-up/tracking/removal/follow-up performing all other duties as assigned; maintaining SDA’s ScotiaLive Document Repository resolving operating issues and taking appropriate action to prevent recurrence; being the primary approver for ScotiaLive document uploads verifying format and ensuring approvals obtained
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Ensuring complement, commissions, staffing reporting, set-up and relative changes for SDA are accurate and up-to-date by: tracking and updating the SDA Org Charts on staff movement, hiring, terminations, LOAs, medical leaves, reporting line changes, department restructures, POS codes etc.; creating and maintaining current monthly reports for Org Charts, Complement, turn-over and any other adhoc reports/charts required; reviewing and inputting commissions and incentive payments for Sales and Collections; performing all other duties as assigned.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Assist with the maintenance of facilities, equipment, and processes in an effort to optimize operational performance of the SDA team by: assisting with the correction of deficiencies with respect to the unit’s premises, processes, equipment and supplies; acting as back up to the Office Administrator;
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Job Requirements:

• Working knowledge of Occupational Health & Safety procedures.
• Strong knowledge of SDA’s products, services, policies, procedures and operating systems.
• Strong organizational and time management skills; the ability to prioritize, allocate and monitor workload; using sound judgment to address problems and discrepancies.
• A high degree of flexibility is required to adapt to a variety of tasks and functions. Strong PC skills are necessary.
• Proven interpersonal and communications skills.

Job Details:

Company: Scotiabank

Vacancy Type:  Full Time

Job Location: Hamilton, Ontario, CA

Application Deadline: N/A

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