Millionaire Airlines Jobs – Aviation Customer Service Professional

Job Description:

Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air’s network of FBOs service private aircraft as well as military and commercial aircraft. Our Line Service Technicians, Customer Service Representatives, Pilots, Mechanics, as well as our administrative and accounting staff thrive in a team environment to live our motto of” We are Ladies and Gentlemen, serving Ladies and Gentlemen.” We are seeking extremely talented employees to contribute to Million Air’s vision to be the premier, worldwide, industry leading aviation service provider.
The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.

Job Responsibilities:

• Proactive preparation for all incoming aircraft
• Provides timely feedback to the company regarding service failures or customer concerns
• Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
• Invoicing for services rendered to customers and pilots
• Record customer preferences in Million Air CSI system
• Greet customers in a friendly, professional manner
• Provide concierge services to pilots and customers including making reservations as required
• Partner with line service team to meet and exceed customer’s service expectations
• Keep hospitality bar stocked with snacks and beverages

Job Requirements:

• Customer service experience preferably in the service industry
• High School Diploma or equivalent
• Acceptable driving record
• Ability to pass a background check
• Strong computer skills including Microsoft office products and point of sale programs
• Basic mathematical knowledge
• Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
• Bi-lingual preferred
• Entry level position
• Ability to work evenings weekends, and holidays
• Customer focus- naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications

Job Details:

Company: Million Air

Vacancy Type: Full Time

Job Location: Kapolei, HI, US

Application Deadline: N/A

Apply Here

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