Ac Transit Employment – Bus Operator

Job Description:

AC Transit is actively seeking courteous, customer service-oriented and dependable individuals to safely operate our buses and provide the highest quality of service to our customers and community. Previous Bus Operator Experience is NOT REQUIRED. AC Transit offers a full-time, comprehensive paid training program to selected candidates who demonstrate the aptitude, interpersonal skills, and desire for a career as an AC Transit Bus Operator. Under the supervision of Transportation Supervisors, Division Superintendent and/or Division Assistant Superintendent, operates a variety of District vehicles to transport passengers in a safe and courteous manner along a fixed route; performs customer service activities; inspects transit vehicles; operates and monitors farebox; completes reports and forms; reports incidents or events during route that may impact efficient transit operation; assists passengers requiring special assistance.

Job Responsibilities:

Operates a variety of District vehicles to transport passengers in a safe and courteous manner along a fixed route; transports buses between Divisions, and to other District locations as required.
Performs customer service activities; assists passengers with directions; answers questions regarding District operations, rules, and regulations; responds to conflicts and disruptive/hostile/abusive passengers consistent with AC Transit provided training and instruction.
Performs pre-trip transit vehicle inspections; identifies and reports safety concerns, defects and malfunctions, and other needed repairs.
Operates equipment including computerized fare-box, electronic head sign, doors, tailgate, windows, emergency escape hatch, rear lift (vans only), mirrors, seats, emergency brake system, and rear start.
Collects passenger fares consistent with District fare collection policy; operates and monitors fare box; distributes, collects, and inspects transfers, and passes; ensures accurate fares for seniors, adults, youth, and persons with disabilities.
Prepares a variety of written reports and forms completely and legibly including accident/incident reports; defect card regarding equipment malfunction/failure; and reports of medical emergencies.

Job Requirements:

Graduation from high school or has attained a General Education Diploma (GED), California High School Proficiency Certificate or equivalent.

A minimum of three (3) years operating a motor vehicle and one (1) year of public contact or customer service experience; must be at least twenty-one (21) years of age.

Exceptional verbal communication skills, professional interaction with customers, and the ability to courteously diffuse conflict. Motivated, dependable, punctual and assumes pride in representing AC Transit. Ability to work independently, follow safety rules and company policies at all times.

Job Details:

Company: AC Transit

Vacancy Type:  Full Time

Job Location: Sacramento, CA, US

Application Deadline: N/A

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