
Website Advanced Air
Job Description:
Responsible for maintaining daily scheduling of flight crews; handles changes to schedule based on operational need and crew availability. Provide excellent customer service to the Advanced Air charter sales team, VIP team, owners, crewmembers and Vendors. This group’s goal is to streamline processes to increase efficiency and lower overall costs for the company.
Job Responsibilities:
- Update crew times and aircraft data in ARG/US & Wyvern databases.
- Negotiate, track and post current fuel discounts, programs.
- Coordinate with Maintenance to track aircraft coming due for phase inspections and open deferrals. Follow communication flow chart in an outward direction to all members of the organization for Maintenance recovery events.
- All logistics associated with any flight and crewmember as needed to include airline, hotel or rental car needs. Prepare and send forward travel packets for all crewmembers: from home base locations to all assignments with reference to local and non-local travel limitations.
- Create and maintain company approved Vendors; i.e. FBO’s, Brokered Airport, hotel, rental car, airline preferences for crewmembers.
- Coordinate aircraft schedule with FBO.
- Coordinate weather concerns with crewmembers and charter sales team; Receiving information from Dispatch department and relay to Owner/Charter/Sales/Surf/EAS.
- Obtaining arrival slots, communication with FBO and Airports to confirm a smooth flight experience for our passengers and crew.
- Review Airport limitations with Flight Operations Team and advise of any non-standard, high elevation or after hours requests. Review sales teams airfield requests and maintain outward communication to dispatch and flight ops for appropriate airfield evaluation and communicate close the loop of communication to accept trip or offer alternatives if needed.
- Communicate and coordinate with Surf Air, all Surf Air flights schedules. Daily routing and passenger changes via slack communication.
- Gain an understanding of fleet wide activity to manipulate and adjust trips on varying aircraft to maximize crew duty and allow maximum availability for owners and additional charter sales.
- Coordination with EAS scheduling, includes communication with Customer Service Agents at our EAS stations via slack, updating EAS passengers and sending crew itineraries to crewmembers; familiarity with EAS operations and ability to act as a support to their team as needed.
- Send trips to flight crews and gather flight releases as required manage and distribute flight releases per company policy.
- Arrange customs, file APIS and maintain MCL.
- Coordinate within crew support team by utilizing Jet Insight Scheduling Software to inform Sales/Owner/SurfAir/Airline teams of any crew availability conflicts and limitations in real time.
- Assist Chief Pilot and Assistant Chief Pilot with assigning crewmembers, updating calendars with crew availability and all training schedules.
Job Requirements:
- Ability to provide leadership for team, consistent coaching and feedback while maintaining a positive high energy work environment.
- Strong decision making skills.
- Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed.
- Excellent verbal, written and presentation skills.
- Strong PC skills to include the use of Jet Insight, Avinode, Slack, and MS Office Products.
- The ability to learn new systems quickly as required.
- Some travel required.
- Ability to identify and implement process improvement opportunities.
- Must demonstrate judgment in balancing the needs of the customer with the needs of the company.
Job Details:
Company: Advanced Air
Vacancy Type: Full Time
Job Location: Hawthorne, CA
Application Deadline: N/A
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