Aetna Job Opportunities – Assistant

Job Description:

The MinuteClinic Physician Assistant (Provider) independently provides holistic, evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients, who are age 18 months and above. You will collaborate with and be supported by a dedicated team of professionals. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Providers report directly to the Senior Practice Manager.

Job Responsibilities:

Patient-Centered Quality and Safety
• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
• Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
• Educate patients on health maintenance and respond to patient care inquiries
• Document all patient care within an EHR according to MinuteClinic policies and procedures
• Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients and at all times
• Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists and other members of the health care team
2. Customer Service Excellence
• Deliver excellent customer service

Job Requirements:

Healthcare Environment Management
• Resolve conflict using appropriate management techniques
• Cultivate and maintain positive relationships among practice employees, CVS Health colleagues and external partners
• Reprioritize continually throughout the day to fulfill patient and business needs
• Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations
• Quickly adopt new service offerings and patient care models
• Adhere to the core values of CVS Health MinuteClinic in all communications and interactions
• Assist with hiring, development and evaluation of Practice employees
• Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness

Job Details:

Company: Aetna

Vacancy Type:  Full Time

Job Location: Nashville, TN, US

Application Deadline: N/A

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