Air Canada Jobs in Toronto – Advisor

Job Description:

This position will be reporting to the Senior IT Business Partnerships Manager – Airline Operations. The Advisor, IT Business Partnership interfaces with Air Canada business groups to identify and prioritize business requirements for IT. The incumbent will also align and translate business needs to technology requirements.

Job Responsibilities:

• Act as the key liaison across all functional areas, including business units, IT, and external vendors
• Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and procedures
• Project delivery experience and working knowledge. The IT Business Advisor is expected to support IT projects, enabled by the IT PMO gating model processes, consisting of being familiar with, and being able to deliver completed artifacts required to support projects on time and within scope as part of the Business Partner responsibilities.
• Possess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resources
• Identify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategy
  Plan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk context
• Works with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.
• Create successful relationships with business and being trusted advisors on issues and aspects related to IT
• Achieve customer satisfaction with IT services related to the assigned business application portfolio
• Analyze projects and portfolios proposed by business units, and develop and implement a sound rationale for portfolio management
• Collaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standards
• Perform business analysis, and develop business plans and recommendations as required
• Align business priorities with IT service delivery
• Work collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as needed
• Support the OPS and/or CREW business initiatives, while making sure any IT specific risk introduced is properly managed

Job Requirements:

• Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions, and to maintain self-control in the face of hostility or provocation
• Ability and desire to work cooperatively with others on a team.
• Anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies\
• Approaches a problem by using a logical, systematic, and sequential approach
• Demonstrates openness and willingness to adapt to different and new ways of doing things
• Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional)
• Ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.
• Takes responsibility for the results and actively participates in the future direction of the organization
• Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goals
• Demonstrates concern for satisfying one’s external and/or internal customers.

Job Details:

Company: Air Canada

Vacancy Type:  Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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