Job Description: As a Barclays Customer Service Advisor - Fraud, you'll be an expert on the front line, making sure our customers, and their money, are safe in our hands. With your expertise behind them, our customers can be sure that they will have professional support with every query they may have. You'll be building trusting, lasting relationships with our customers and in turn, we'll be helping you to build your best career within Barclays. Job Responsibilities: You will use your time efficiently, adhering to personal work patterns and schedules to meet customer demand You will be proactive and engaging, assisting customers with their essential everyday needs, providing every day banking solutions where appropriate You will accurately complete administration activities such as updating customer records and building customer contact information You will put yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the future Job Requirements: Proven Customer Services experience The initiative to resolve customer queries and complaints, using pre-defined escalation points where necessary Qualification & Experience: Experience of dealing with complex customer queries and complaints Job Details: Company: Barclays Vacancy Type: Full Time Job Location: Newcastle, England, UK Application Deadline: N/A Apply Here jobsvilla.net
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