Job Description: This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems. Job Responsibilities: Work with the Team Manager/Operational Manager to plan and provide support and guidance with Disciplinary & Grievances, completing documentation and scribing for interviews for the customer experience Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place Complete all tasks as outlined in Team Support Specialist Role depending on area of the business. Job Requirements: Able to interact at a senior level both internally and externally Excellent inter-personal and communication skills Familiarity with procedures, policies, products and services of a financial organisation Demonstrate experience of workflow / queues management Excellent track record during past work experience Ability to provide creative solutions to complex issues Qualification & Experience: Professional experience in AML Sanctions & KYC Job Details: Company: Barclays Vacancy Type: Full Time Job Location: Kolkata West Bengal, IN Application Deadline: N/A Apply Here jobsvilla.net
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