Job Responsibilities: Provide input into Employee scheduling and assignment, on the job training and instruction; Ensure that Company policies and procedures are adhered to; Conduct radio communications with the aircraft; Other duties as assigned. Administer Interline and employee travel for both business and leisure; Maintain records as required; Disseminate information; Assist passengers with mobility and special needs; Process passengers and baggage; Make reservations and compute fares; Process claims for damaged or missing baggage; Record flight arrival and departure times; Issue tickets/airway bills and process sales reports for deposit; Assemble, control and transmit reservations and passenger data; Job Requirements: Must possess a working knowledge of the Sabre Computer System; Possess a knowledge of passenger check-in and baggage handling; Must pass the benchmark level proficiency test; Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada Willing to assist in all areas of passenger services; Willing to work irregular hours of operation and shift work; High school diploma or equivalent related work experience i.e. travel tourism education, customer service/airline experience, etc.; 1 year of previous related experience combined with 1-year previous supervisory experience; Strong interpersonal and communication skills for internal and external customers; Working knowledge of Windows, Excel and Word; Excellent Customer Service Skills & training; Fluently bilingual in English and French or English and Inuktitut considered an asset; Must possess strong communication, and interpersonal skills; Experience in handling passengers with mobility needs; Solid knowledge of passenger service, ticket counter related procedures, and airport functions; Strong Leadership skills; Must be familiar with all aspects paperwork/documentation for all passenger service functions; Solid organizational skills, problem solving skills, decision making skills, and prioritizing skills; Job Details: Company: Canadian North Vacancy Type: Full Time Job Location: Iqaluit, CA Application Deadline: N/A Apply Here Jobsvilla.net