Jobs at Citibank – Technology Product Manager

Job Description:

Our mission as a business focused technology organization is to provide best-in-class products and services to our global clients while solving our banker’s biggest pain points. By keeping abreast of new trends and best practices in the technology landscape the team is able to deliver advanced technological solutions that optimize efficiency and deliver value for our clients. BCMA technology is focused on building a cross-functional team of talented individuals, creating a unique platform to deliver products that will disrupt the industry through technical innovation and creativity. The team leverages sophisticated data analytics to make faster and more intuitive decisions that reduce costs by optimizing operational tasks and connects technology solutions across businesses allowing us to differentiate ourselves from the competition. With a top priority of solving critical business problems, our process-oriented approach allows for continuous improvement to our discovery and development processes ensuring the products resulting from the pipeline are cutting edge.

Job Responsibilities:

• Lead regular reviews and enhance governance model through continuous improvements
• Ensure compliance with ICG and TTS governance, and lead TTS preparations for UK and EMEA governance forums across Citi and ICG
• Identify and escalate emerging risks to the TTS EMEA COO and relevant senior management – Promote culture of risk awareness and clear risk ownership in TTS EMEA
• Perform general corporate secretarial duties, including coordination of TTS governance meetings, tracking of key deliverables, maintaining accurate records
• Maintain and update constituent documents, such as committee charters, register of authorized signers, Certified Persons and organisation charts
• Ensure appropriate dashboards and metrics are maintained and published in appropriate forums.
• Communicate with TTS EMEA Executive Committee members to ensure alignment on key governance topics – Lead risk governance, regulatory change and other project-based initiatives in the UK, including planning and execution of Conduct Risk initiatives
• Engage with key partners on all risk and governance matters, including Compliance, Audit, Risk, Legal, Finance and HR
• Partner with corporate functions to produce UK legal entity and other risk reports to support the TTS UK governance model; develop data management and reporting capabilities for TTS UK

Job Requirements:

• Mapping current and future global process flows, implement process improvements, and propose opportunities for automation. An example would be the end-to-end equity deal lifecycle from origination down to booking and the settling of the trades.
• Partner with regional business desks, legal, business unit managers, and compliance to improve cross functional workflows, feeds and reporting.
• Help coordinate the design (UX) of our applications and facilitate rapid feedback and testing sessions for business stakeholders.
• Partner with various business lines to prioritize technology efforts, manage tactical projects and implement process improvements.
• Provide user training, solicit feedback and drive systems adoption
• Working with development teams to review product roadmap and requirements
• Coordinate the collection, description, analysis and prioritization of requests for new product functionality
• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weakness
• Ability to work in a dynamic environment under tight deadlines with changing priorities.
• Excellent communication, organizational and interpersonal skills, as well as the ability to multi-task under tight deadlines.
• Must have strong attention to detail, be self-motivated and inquisitive with an interest in Capital Markets.
• Ability to drive strategy and use both data and judgement to make critical decisions on behalf of technology and the business.
• Lead the development and maintenance of various technical marketing collateral including applications notes, product/release notes, user guides, presentations, and marketing content.

Qualification & Experience:

• 5-10 years of product management experience and a good understanding of technical architecture.

Job Details:

Company: Citi

Vacancy Type:  Full Time

Job Location: Sunderland, England, UK

Application Deadline: N/A

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