Job Description: The Regional Valuation Unit Head is a key leadership role, with responsibility for leading a team of around 150 to 200 people undertaking property valuations. The post holder’s responsibility will cover the South of England region, combining operational delivery with a statutory officer role for Non Domestic Rating and Council Tax. The post holder will work closely with the Director of Regional Valuation and Property Data Units to drive forward transformational change, seek out operational efficiencies and engage our people to support the business to deliver of excellent customer service. This is a hugely collaborative role, so you will be required to quickly build effective relationships with colleagues, peers and key stakeholders with a focus on driving the best possible service for our customers. If you are a confident and influential leader who has a strong track record in service delivery and putting customers at the heart of everything you do to make a real difference, I look forward to receiving your application. Providing strong, effective leadership and direction, to enable to the delivery of business objectives and support improvements in staff engagement across the Unit; Be the Valuation and Listing Officer Statutory appointment for the South Region, providing technical oversight and apply high levels of analytical skills to resolve the most complex or sensitive issues that may arise. Working collaboratively with the Regional Valuation Unit Heads and the Property Data Unit Head to align Operational objectives, ensuring close working, mutual support and collaboration across directorates. Using these relationships to manage demand and determine priorities in a robust and considered way; Be a visible and active member of the Operations Senior Management Team, and wider Leadership Community. To manage the Regional Valuation Unit to adapt to changing requirements in an operational context that will be continually changing, delivering at pace. To be accountable for the Unit budget and to ensure that activities are undertaken within budgetary forecast and constraints. Identifying reputational, performance and customer risks and issues for the Unit. Taking ownership and mitigating those that can be managed and escalating those that need others to contribute to or lead to successfully mitigate. To provide regular coaching and development discussions with direct reports, ensuring that development plans are in place and actively managed. Job Responsibilities: Able to demonstrate sound judgement, to horizon scan, build networks and come to informed solutions to issues and thrive in a dynamic environment. Patient and level headed, staying focused under pressure and demonstrating a high level of personal resilience. Proactive in approach, highly adaptable and strategically minded. Makes difficult decisions when needed, being fully accountable for own actions as well as for the performance of their team. Strong leadership skills developed through extensive operational delivery experience and people management. Political awareness when thinking through the impact of decisions and outcomes. An extensive valuation knowledge and legislative knowledge which you proactively keep up-to-date and use to provide advice and guidance to your team. Strong stakeholder management and influencing skills, including high levels of negotiating, consulting and interpersonal skills to achieve co-operation over mutually acceptable solutions. The ability to build trusted and credible relationships with clients, peers and direct reports. Good understanding of the links to other work areas and the external business environment. The ability to deliver against operational delivery targets. The ability to identify risks and issues and propose solutions ahead of risks becoming issues and providing appropriate mitigations. The ability to inspire and motivate the team to deliver its objectives, and continuously improve individual and business performance The ability to coach, support and provide feedback to individuals in order to improve their performance and achieve their potential. Act as a mentor/sponsor, making sure leaders and specialists use their experience, skills and expertise to develop their teams. The ability to persuade and influence senior grades and stakeholders, and to advise and guide more junior employees on complex or contentious issues Job Requirements: Strong leadership skills developed through extensive operational delivery experience and a role model of the Civil Service behaviours. Professional surveying qualification - MRICS/FRICS or IRRV (hons). Experience of operating credibly at senior level. Extensive knowledge and understanding of the work area to make sound and balanced judgements, proactively keeping knowledge up-to-date and use it to provide advice and guidance to their teams. MRICS/FRICS or IRRV (hons) Job Details: Company: Civil Service Vacancy Type: Full Time Job Location: London, GB Application Deadline: N/A Apply Here Jobsvilla.net
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