Duke Energy Jobs – Accounting Analyst II

Job Description:

The Engineer I position is the entry level of the Engineering classification hierarchy. Employees in the Engineer I position solve problems in engineering areas of specialization with close supervision.

This position is responsible for the operational support of complex data and voice network solutions. This position requires a thorough understanding of TCP/IP, routing, switching, and a general understanding of VOIP, wireless and firewall technologies. Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles.

Job Responsibilities:

• Provide timely resolution to trouble tickets
• Troubleshoot LAN, WAN and wireless network performance issues
• Collaborate across all tiers of operations organization
• Participates in on-call rotation duties
• Contributes to and participates in network improvement initiatives
• Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators
• Support internal data networks with focus on improving reliability

Job Requirements:

• Demonstrates ability to work independently with some direct supervision or review.
• Proficient knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.
• Bachelor’s degree from a four year college or university plus a minimum of two years of experience in Information Technology
• Applies defined telecom technologies to the business
• Ability to effectively prioritize activities and focus team efforts based-on priority.
• One year experience with Microsoft (MS) Windows Operating Systems and MS Office.
• Good written and oral communication skills.
• Experience with position specific technical Software and Hardware. Computer skills, including general usage and support. Ability to research independently, multi-task, and meet deadlines under tight timeframes.
• Cisco Certifications: CCNA, CCNP
• Effective interpersonal skills (listening, conflict management, approachability, negotiations).
• Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Demonstrated ability to build working relationships with different levels within the organization. Ability to work effectively in a work plan driven/team environment.
• Proficient troubleshooting & problem solving skills.

Job Details:

Company: Duke Energy

Vacancy Type:  Full Time

Job Location: Charlotte, NC, US

Application Deadline: N/A

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