FedEx Jobs in Montréal – IT Tech I

Job Responsibilities:

• Assist in all phases of planning, designing, procuring, deploying implementing and sustaining IT infrastructure.
• Follows established Infrastructure support processes to ensure availability, accuracy and timely completion of all projects and operations break/fix issues.
• Rely on instructions and pre-defined guidelines to perform the functions of the job.
• Follow corporate vision, mission and values in daily activities. Follow the highest ethical standards in all activities undertaken.
• Assist in the collection of requirements and performing gap analysis of project requests as it relates to Infrastructure from the planning stages to implementation.
• Ability to rack and stack/connect various IT hardware components and perform necessary cable management procedures.
• Configure network devices, servers, and storage devices with direction/supervision.
• Assist in the documentation and tracking of IT Infrastructure hardware during the deployment process.
• Participate in the implementation and maintenance of asset disposition process including annual asset inventory.
• Develop and maintain broad awareness of the hardware, software, and networking components of the company systems Strategic System Architecture.
• Establish and maintain strong working relationships with customers, co-workers, the business community, consultants, contractors, and vendors.
• Follow established change management procedures relating to all Infrastructure related moves, additions, and changes.
• Maintain and document all tickets and change requests submitted by internal and external customers.
• Develop and maintain broad awareness of the hardware, software, and networking components of the company’s strategic system architecture.
• Stay up-to-date on current and future Infrastructure technologies, capabilities and trends.
• Actively seek out unreported IT related CEA non conformances and work to correct.

Job Requirements:

• DEP/College degree (DEC) in Computer Science, Information Systems, or related field and 0-2 years of relevant experience.
• Working knowledge of Windows OS, Windows server platforms, Apple/Mac products, and networking concepts.
• General understanding of Data Cabling Media.
• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Excellent analytical and problem solving skills.
• Customer service driven.
• Strong team player.