Gov Canada Jobs – Bilingual Imperative

Job Description:

CRA prioritizes diversity and inclusion and is firmly committed to providing a diverse workforce that reflects the population we serve. CRA’s National Employment Equity (EE) Staffing Strategy strives to eliminate EE gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments/staffing actions over six months made through this process.

Job Responsibilities:

• Analyzing, processing, and resolving files or requests from taxpayers and their representatives.
• Obtaining information from and providing information to taxpayers and representatives both verbally (on the phone) and in writing.
• Communicating with taxpayers and representatives both verbally (on the phone) and in writing, which includes answering inbound/outbound telephone enquiries.
• Receiving, reviewing, analyzing, and researching taxpayer information from internal and external sources to identify and resolve taxpayer accounts requiring corrective action.
• Preparing reports, letters, and other documents.
• Reviewing, planning, organizing, prioritizing, and working on an assigned workload.
• Investigating, correcting, and updating various computer systems.
• Processing correspondence.
• Researching, analyzing, interpreting, and applying legislative and regulatory provisions, policies and guidelines.
• Reviewing and directing enquiries or issues to the appropriate area for resolution.

Job Requirements:

• A secondary school (High School) diploma or a degree/diploma at a higher level.
  Reliability/Security-Reliability Status
  Overtime may be required
• Willingness to work on evenings and/or on weekends
• Willingness to take and successfully complete training
• Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
• Physically work in Newfoundland & Labrador

Job Details:

Company: Government of Canada

Vacancy Type: Full Time

Job Location: St John’s, NL, CA

Application Deadline: N/A

Apply Here

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