Job Description: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross – sell banking products to our existing customers over the phone. Job Responsibilities: Cross selling various banking products to customers over phone Handling and resolving customer complaints/ queries over phone Providing customers with relevant product and service information Job Requirements: Fluency in spoken English & Hindi language Open to work in rotational shifts Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties) Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive) Graduates with 0 - 4 years of Experience and good communication skills Job Details: Company: ICICI Bank Vacancy Type: Full Time Job Location: Hyderabad, Telangana, IN Application Deadline: N/A Apply Here jobsvilla.net
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