
Website ICICI Bank
Job Responsibilities:
- Manage Bharat Bill Payment platform for ICICI Bank
- Understand Gap & Design product flow; Continuously engage with technology and build enhanced system as per industry requirements.
- Responsible for achieving the bill payment portfolio acquisition, Onboard New players, Lead Go Live, Manage Live issues.
- Spearhead the strategic and tactical execution of marketing campaigns/ digital engagement initiatives
- Collaborate with the sales/branch teams to increase usage per customer and attract new customers to the platform
- Engage with regulators for managing the platform
- Collaborate with the product teams for customer journey enhancements, uncover insights and strategies to develop marketing strategies
- Leverage and analyze data to develop sharp consumer insights for creating effective communication & segmentation strategy for campaigns
- Identify success metrics, monitor and report on performance to internal stakeholders
- Collaborate with internal stake holders like IT, operations, compliance
- Enhance Agent Institution business, by undertaking strategic alliances/tie ups
- Engage with customer service team for betterment customer communication
Job Requirements:
- Creative thinking, problem solving and capability to adapt in a constantly changing environment Regulator/vendor management, cross-functional communication management
- Analytical skills – drilling down into data for customer insights
- People management skills – managing internal /external stake holders
Qualification & Experience:
- 5+ years of experience working in product management, vendor management, marketing communication. Data Analytics
Job Details:
Company: ICICI Bank
Vacancy Type: Full Time
Job Location: Noida, Uttar Pradesh, IN
Application Deadline: N/A
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