Job Description: At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people! Job Responsibilities: Stay current and knowledgeable about in-store specials, delivery options, product features and benefits Generally, help our customers find their way around the store, so they can get what they need. Support your team with additional duties, as required Identify customer needs by asking insightful questions and advise them on the best solutions for their homes Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate Be an IKEA Ambassador by understanding that you impact the customer experience by offering home furnishing solutions and answering questions relates to customers home furnishing needs. Job Requirements: Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision You have about 6-month work experience in a high-volume sales or customer service environment You are a total people-person and can strike up a conversation easily You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face You have an obvious passion for IKEA products and design, as well as our Sustainability commitment You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time) Job Details: Company: IKEA Vacancy Type: Full Time Job Location: Calgary, Alberta, CA Application Deadline: N/A Apply Here Jobsvilla.net
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