Lufthansa Application – Lounge Coordinator

Job Description:

Do you want to represent the Lufthansa Group (LHG) Premium Airlines within own lounges? Are you a proactive and customer oriented professional? If so, this job was made for you! Come and see what we have to offer!

Job Responsibilities:

• Control F&B costs and identify measures to cut waste.
• Provides guidance to contracted staff, their supervisor and support them in daily business.
• Responsible for the presentation of all products, ensuring standards such as quality, quantity to keep an ongoing supplier relationships for this purpose.
• Review regularly product quality and Lounge guests feedbacks.
• Ensures implementation of new procedures, processes or product features and enhancements.
• Verifies that adequate staffing levels are maintained per contracted service & gastro provider.
• All other duties as assigned or required.
• Entitled to orders lounge infrastructure repairs and replacements up to agreed amount with Head LCT & SM.
• Implements new standards as definition of Lounge Expert Team & Lounge Steering Team.

Job Requirements:

• Knowledge of Emergency Response planning and LEAN methodology preferred required.
• Hospitality and Gastronomy knowhow.
• English required.
• German and/or other desirable.
• High school diploma/GED required.
• College degree/vocational training required.
• Minimum 5-10 years of work experience – thereof a minimum of 5 years of demonstrated work experience in ground operations and hospitality industry (e.g. hotel, gastronomy) is required.
• Leadership experience required.
• Must possess permit to work in the U.S.
• Full vaccination against Covid19 is a requirement.
• Company may provide relocation assistance.
• Knowledge of airport procedures and processes.
• Group Passenger Manual.
• Bachelor desirable.
• Master desirable.
• Excellent customer service.
• CV/Resume and Cover Letter required.

Job Details:

Company: Lufthansa Group

Vacancy Type:  Full Time

Job Location: Detroit, MI

Application Deadline: N/A

Apply Here

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