Job Description: As an Associate Banker at Chase, you will be at the forefront of delivering an exceptional customer experience by fostering long-lasting, meaningful relationships. You will help customers with everyday transactions, build rapport and introduce them to our One Chase family. You will also teach clients how to use self-service options - help them enroll in & use tools so they can bank how, when and where they want. Job Responsibilities: Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase Supporting customer with traditional banking needs and complex service transactions putting the customer's needs at the center of everything Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels Proactively collaborating with others to help customers Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform Helping build relationships with customers by connecting them with team members who can help them address their financial needs Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements ibute significantly to the success of the branch and helping customers by: Assisting customers and making clients feel appreciated Job Requirements: Supporting customer with traditional banking needs and complex service transactions putting the customer's needs at the center of everything Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels Proactively collaborating with others to help customers ibute significantly to the success of the branch and helping customers by: Assisting customers and making clients feel appreciated Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals Helping build relationships with customers by connecting them with team members who can help them address their financial needs Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements Qualification & Experience: Minimum 6 months of customer service experience, i.e. teller experience High school diploma or GED equivalent required Job Details: Company: JP Morgan Vacancy Type: Full Time Job Location: New York, NY, US Application Deadline: N/A Apply Here jobsvilla.net
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