Thursday , March 28 2024

Kumon Hiring – Administrative Support Specialist

Website Kumon

Job Description:

The Administrative Support Specialist will provide first-class support to the Office of the CEO by helping to coordinate onsite, off-site, and virtual trainings/meetings. The Administrative Support Specialist is responsible for dealing with inquiries via phone, e-mail, and face-to-face. Supplies information regarding the organization to the public and visitors. Forms strong rapport with local vendors. Resolves any issues graciously and expeditiously, while protecting the interests of all parties. Works directly with the facility maintenance and management and provides backup support for the front desk. This is a hybrid role that requires 2 days in office, the other 3 days will be remote.

Job Responsibilities:

  • Coordinates both onsite and offsite trainings (approximately 25-30 annually)
  • Communicates with trainees and training teams (e‐mail, phone, face‐to‐face)
  • Ensures all communications are up-to-date and accurate
  • Tracks training invitations/registrations/attendance to ensure all information is accurate
  • Communicates with staff outside of team to answer questions and provide clarification on training process/protocol
  • Reviews trainee homework assignments (virtually)
  • Utilizes Learning Management System (Cornerstone)
  • Grades Math & Reading Achievement Tests (virtually)
  • Communicates with hotels, transportation companies, and other travel-related companies
  • Liaison for facilities management
  • Communicates with building management for repairs & maintenance
  • Identifies and communicates with contractors, when needed
  • Handles incoming mail/packages; identifies what teams/departments they’re intended for
  • Orders office-related items (stationery, kitchen/café-related items)
  • Handles incoming phone calls and voicemails to company headquarters; transfers/deletes them as necessary
  • Greets visitors and contacts staff members as necessary
  • Point-of-contact for facilities management
  • Oversees company’s Office Depot account (creation/deletion of accounts, meetings with Sales Manager), Pitney Bowes and UPS accounts
  • Communicates with office-cleaning services
  • General responsibilities required for efficient day-to-day office operations

Job Requirements:

  • Proficient math skills a plus
  • Strong verbal communication skills, intermediate written communication skills preferred
  • Proficient in basic computer usage
  • Customer service minded individual

Job Details:

Company: Kumon

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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