Library of Congress Careers – CRC Specialist

Job Description:

Summary Copyright is a form of legal protection provided by the laws of the United States (Title 17, U. S. Code) to authors of literary, dramatic, musical, artistic, and other works. The Office of Public Records and Repositories (PRR) is responsible for preserving, maintaining, and servicing copyright-related records in physical and digital formats. The Copyright Clerk intakes copyright service requests, fulfills service requests, and works within certain special projects. Responsibilities The Office of Public Records and Repositories (PRR) is responsible for preserving, maintaining, and servicing copyright-related records in physical and digital formats. This position is located in the Records Research and Certification Section, Office of Public Records and Repositories, United States Copyright Office. The position, Copyright Clerk, reporting to a Section Supervisor, intakes copyright service requests, fulfills service requests, and works within certain special projects. While performing daily activities, the incumbent is responsible for ensuring proper handling and security of all Library and Copyright Office materials. The position description number for this position is 362930. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Applies detailed knowledge of current program requirements, projected needs, and an awareness and understanding of ongoing programs in other units. Independently applies comprehensive knowledge of data sources and pertinence of the subject matter to identify, select, and abstract materials from existing files, reports, and studies for use by others. Utilizing an understanding and ability to apply knowledge of the records management schedule, copyright law, regulations, policies and procedures, provides information to external and internal customers on services provided by the office. Explains the records management schedule, copyright law, regulations, policies and procedures to patrons and staff. Based upon established policy and procedures, receives requests for services from various sources, and reviews them to determine the best response method for each. Responds to requests received, or routes them as appropriate. Provides information to internal and external customers regarding services provided, policies and procedures for services, and/or status of service requested. Requests material from off-site storage facilities when required. Coordinates the return of requested material to off-site storage facilities. Provides reproduction services to support the documentation standard for the request. Processes payments and refunds, providing receipts, financial summary reports, and notation in service request records of payments received and/or refunds issued. Following established policy and procedures, safeguards customer financial information. Creates automated records of service requests and updates electronic records to document service request status and codes for service and/or payment. Maintains files. Provides guidance to lower graded

employees, and provides training in processes and procedures. Identifies and assesses unusual conditions, problems, or questions. Troubleshoots a wide range of areas and/or items that may be resistant to traditional approaches. Participates in developing detailed procedures and guidelines to supplement established regulations or program guidance. Independently conducts research, evaluating and validating data for use in complex reports and studies authored by others. Locates, selects, and summarizes data from multiple sources; and presents findings in a single compilation. Participates in focus groups on services provided by the office. Participates in test groups evaluating changes in electronic systems. Requirements Conditions of Employment No additional requirements to those listed above. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to review and analyze information.** Ability to use search tools, databases and related functions.** Ability to prepare various written materials. Ability to focus on the customer. Ability to plan work and meet deadlines. Ability to communicate and collaborate effectively with others.** Ability to communicate effectively other than in writing. Education Additional Information Althoughit is the Library’s policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position.The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The lettermust verify that the applicant has a severe disability and must be dated within three years of the date of the application.Certification from health care providers are not accepted.For more information contact the Library’s Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service unitswithin the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed” (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans’ preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans’ Preference will not be considered in the application process.

Job Details:

Company: Library of Congress

Vacancy Type:  Full Time

Job Location: Harrisonburg, VA, US

Application Deadline: N/A

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