Job Responsibilities: Identifies, manages and utilizes needed resources in order to meet the operational goals and timely service. Understands issues and opportunities for improvement, gathers necessary data and communicates with appropriate personnel to resolve issues. Planning, organizing, coordinating and directing the FIS activities and Agents to meet established service delivery, timelines and customer expectations. Maintains effective relationships with customers. Ensures work standards and performance are compliant with Customer expectations. Ensures Team Members successfully comply with all Company training requirements, investigates causes of accidents and recommends safety measures for preventing further occurrences, is able to meet the Station's attendance standards. Other duties may be assigned. Job Requirements: Computer proficient Bi-Lingual preferred Excellent communication, interpersonal skills Excellent customer service skills Job Details: Company: Menzies Aviation Vacancy Type: Full Time Job Location: Baltimore, MD, US Application Deadline: N/A Apply Here Jobsvilla.net