Publix Employment For Contact Center Analyst, Payroll

Job Description:

• Responsible for the research and resolution of all incoming associate requests regarding payroll related information and all documents requested on the Payroll Information Request Form
• Responsible for providing first contact resolution and premier customer service to current and prior associates, customers, Time Administrators, along with Retail and Support Management utilizing at least 4 systems simultaneously
• Responsible for analyzing various weekly reports and queries that directly impacts an associate’s payroll record regarding associates’ United Way Records in SAP for reoccurring payments
• Responsible for researching all incoming unclaimed checks from our retail and support locations
• Responsible for providing daily support to team members whose responsibilities encompass minor related payroll tasks
• Responsible for verifying payroll audit trail documents received weekly from retail stores, ensuring that the individual associate at each retail location has authorized each adjustment made to their hours/absence/pay
• Responsible for scrutinizing all payroll checks within specific requirements, which includes completing documented audits, to ensure all payroll checks are properly distributed
• Responsible for monitoring all retail locations to ensure their payroll is submitted in a timely fashion

Job Details:

Company: Publix

Vacancy Type:  Full Time

Job Location: Daytona Beach, FL, US

Application Deadline: N/A

Apply Here

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