Royal Bank of Scotland Jobs – Customer Services Agent

Job Description:

You will provide a first-class customer service experience to new and existing Private Client customers, this will include administration and telephone activities. This is a chance to broaden your banking experience and to take of advantage of great training and development opportunities, as you provide support to our customers on a range of investment products.

Job Responsibilities:

• Carrying out system and process administration to make sure that all customer records are up to date.
• Speaking to customers by phone and resolving queries on a range of specialist banking investment products.
• Providing an outstanding level of service and developing productive and trusting relationships with our customers.
• Maintaining and developing your knowledge and awareness of the products and services we offer.

Job Requirements:

• Great communication skills, including the ability to adapt to different kinds of customer
• Excellent planning and organisational skills, and computer literacy
• A commitment to focusing on your customer first and foremost
• The enthusiasm to learn and develop your expertise in this area
• A self-motivated approach, and the ability to work productively as part of a team

Job Details:

Company: RBS

Vacancy Type:  Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here

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