Friday , March 29 2024

San Diego Zoo Jobs – Reservation Sales Representative

Website San Diego Zoo Global

Temporary

Job Description:

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

Job Responsibilities:

  • Services incoming calls in a sales and customer service call center, selling SDZWA products for admission, membership, tours and programs, booking reservations, processing payments and fulfilling ticket requests. Provides excellent customer service per established standards in every member and guest interaction inspiring visitation in support of our mission and vision to ensure all wildlife thrives.
  • Solicits allies through donations on every applicable call in support of our mission and vision to ensure all wildlife thrives

Job Requirements:

  • Able to communicate effectively both orally and in writing.
  • Demonstrated ability to handle multiple tasks in an efficient manner.
  • Prior experience in sales, customer service or telemarketing (call center preferred) involving customer contact required.
  • Bilingual Spanish language skills preferred.
  • High School Diploma Required
  • Able to operate moderately complex computer software programs.
  • Must have basic mathematical knowledge and acumen to process payments.
  • Demonstrated ability to handle complex interpersonal situations with a high level of tact and diplomacy.

Job Details:

Company: San Diego Zoo Global

Vacancy Type: Part Time

Job Location: San Diego, CA, US

Application Deadline: N/A

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