Job Description: It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' needs. That’s where our operations team comes in, to keep our stores looking beautiful and running smoothly. As our Operations Leader, you are part of the team that is the backbone of the store and essential in providing the best experience for every client. Job Responsibilities: Creating Amazing Customer Experiences Through strong client focus and collaboration, you create a welcome environment for our customers and provide support to team members. Use Sephora’s tools and data to measure KPIs and propose action plans to elevate customer experience Supporting Operational Excellence As an Operations Leader, you will drive results by keeping the store running smoothly “backstage” in collaboration with the operations team. Your role is vital and supports the high standards that our clients expect. Some tasks you will be responsible for include, completing daily processing and organization of damages, testers, and known theft product. Ensure all shipping and receiving activities are completed and executed efficiently. Review all visual materials. Maintain, organize, clean the stock areas. Act as a leader on duty to support the sales floor Enhancing our culture through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative Job Requirements: Prior equivalent work experience, preferably in an operations capacity A passion for client service and love working with people excellent organizational, analytical, and leadership skills experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed Strong communication skills, ability to multitask, and comfortability with computer/store systems Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities Flexible availability to work nights, overnights, weekends, and holidays. In the operations role, you will be required to work early mornings, late evenings, and overnight stock shifts as needed Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment and handle and apply cosmetics products to clients-with or without accommodation Job Details: Company: Sephora Vacancy Type: Full Time Job Location: San Jose, CA, US Application Deadline: N/A Apply Here Jobsvilla.net
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