Job Responsibilities: Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company’s services or products. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Job Requirements: Must possess a valid state driver’s license. Previous customer service experience preferred. High school diploma or general education degree (GED). Must possess strong interpersonal, oral and written communication skills. Job Details: Company: Signature Flight Support Vacancy Type: Full Time Job Location: East Granby, CT, US Application Deadline: N/A Apply Here Jobsvilla.net
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