Silver Airways Employment – Cross Utilized Agent

Job Description:

Are you ready to invest in your career with a quickly growing company? Silver Airways currently provides more routes within Florida and to the Bahamas than any other airline; having recently acquired Seaborne Airways, based in San Juan, PR, we need you to be the face of our company: providing a positive impression and travel experience to our customers by delivering top-notch service. As a cross-utilized agent, you will perform all the functions of a customer service agent and a ramp agent; you may be assigned to work either area on any given day.

Job Responsibilities:

• Coordinating with pilots, airline dispatch office, and the customer service department
• Conduct other duties as assigned
• Checking in customers and luggage, selling tickets, making reservations, boarding flights at the departure gate, and meeting arriving flights
• Assisting customers with claims for delayed or damaged baggage, responding to customer inquiries, and reconciling ticket sales
• Closing out cash drawers/accounting functions and providing general customer assistance
• Marshaling aircraft into parking positions
• Unloading baggage and delivering it to baggage claim area, loading luggage onto departing flights
• Assisting special needs passengers, loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories, connecting and disconnecting external power generators to the aircraft, boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork

Job Requirements:

• Must be able to work in a fast paced, deadline driven environment
• Must have professional appearance
• Excellent attendance and punctuality required
• Minimum 1 year customer service experience
• Must be at be at least 18 years of age
• Valid Driver’s License Required
• Must be able to work any shift; including early or late days, nights, weekends and holidays
• Must be extremely flexible; willing and able to prioritize Silver work schedule

Job Details:

Company: Silver Airways

Vacancy Type:  Full Time

Job Location: Tallahassee, FL

Application Deadline: N/A

Apply Here

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