
Website Tesla
Job Description:
The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Job Responsibilities:
- Keyholder responsibilities to include opening/closing of store conducting Morning/Evening Huddles and recaps
- Perform additional responsibilities as assigned to meet business need including Sales and Delivery
- Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
- Maintaining Store Fleet: Coordinating service, Allocation Management
- Support Training + New Hire Onboarding, Organizing and/or Executing Validations
- Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment
- Prepare customer documents (loan and DMV documentation) prior to delivery appointment and confirm accuracy
- Maximizing TSS Calendars for Drives and Delivery
- Monitoring and executing Expenses
- Compiling and running daily + weekly reports to analyze store performance and improve
- Maintaining Brand and EHS standards and cascading feedback or adjustments to local team
- Maintaining Store Facilities: Supplies Ordering, Work Orders, Vendor Communication
Job Requirements:
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work
- Attention to detail
- Ability to obtain appropriate state licensing, where applicable
- Positive, enthusiastic and passionate mindset
- Legal right to work in Canada
- Proactive team member who is goal-oriented + highly motivated
- All candidates must be able to successfully pass a pre-employment background check
- Ability to work evening hours, weekends and holidays in a retail environment
- Strong organization and communication skills
Job Details:
Company: Tesla
Vacancy Type: Part Time
Job Location: Vaughan, Ontario, CA
Application Deadline: N/A
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