Job Description: As a Tesla Advisor 2, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience. t Tesla, our Tesla Advisor 2 consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. Job Responsibilities: Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership Effectively present and sell and support the delivery and installation the entire Tesla eco-system Job Requirements: Ability to understand and convey business issues and technical concepts Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives Ability to work evening hours, weekends and holidays in a retail environment Strong sense of team mentality and reliability Strong communication skills and attention to detail Customer service experience required Positive, enthusiastic and passionate about the changes in the personal transportation industry Bilingual French and English preferred Job Details: Company: Tesla Vacancy Type: Full Time Job Location:Barrie, Ontario, CA Application Deadline: N/A Apply Here Jobsvilla.net
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