
Website Woolworths
Job Description:
Drive business value add based on Voice of Customer (VoC) initiated process design, optimisation and improvement. BPAs are expected to have a commercial appreciation of the scope of their work and incorporate this into their deliverables.
Job Responsibilities:
- Analysing business performance using industry standard process reengineering techniques e.g. Lean 6 Sigma
- Manage implementation and tracking of innovative continuous improvement projects
- Build strong relationships with business stakeholders.
- Ensuring that business requirements (and the resulting business process design) are aligned to the WFS Target Operating Model and to identify exceptions
- Translation of business requirements into workable business process models/business process architecture/functional requirements with managed business impact
- Working closely with project managers and the business to assist in the delivery of WFS Operating Plan projects and initiatives
Job Requirements:
- Systems Thinking
- Process design and documentation skills
- Broad general IT knowledge
- Knowledge of business process analysis methodology and documentation
- 3 year Commercial or Information Technology degree
Project management skills - Project Management Knowledge
- Solution / Application Testing
- Six Sigma is preferred
- 3-5 years relevant experience
- Business Analysis skills
- IT Implementations
- Lean Six Sigma knowledge / qualification advantageous
- Knowledge of relevant process modelling and tools (Visio /ARIS)
- Product Knowledge (WFS and Absa Specific) would be preferred
- Preferably 3 years IT experience in a Financial Services environment.
- CPI Tools and Techniques
Job Details:
Company: Woolworths
Vacancy Type: Full Time
Job Location: Pietermaritzburg, SA
Application Deadline: N/A
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