Monday , May 20 2024

Canada Post Current Opportunities – Employee Relations Analyst

Website Canada Post

Job Description:

Services supporting a wide range of human resources business processes, including recruitment and selection, legislative programs, benefit entitlement and eligibility, personnel development, organization maintenance, workforce management, time management and payroll. The analyst communicates extensively with employees, union representatives, external clients and managers on a variety of Human Resources issues by responding to enquiries, investigating and resolving issues, providing guidance and direction, tracking and following up on outstanding issues until resolution. Interprets, verifies, and applies corporate policies, legislation and collective agreements as they relate to human resources processes. Ensures all legislation pertaining to HR activities, regulations and procedures are respected, as well as the integrity and confidentiality of employee information.

Job Responsibilities:

  • Obtains all required documentation and accurately processes staffing transactions, including benefit entitlements in SAP from hire to retire/termination, (bids, transfers, promotions, demotions, temporary assignments, reinstatements, etc.) calculates acting pay, continuous service and seniority dates, as defined by the Canada Labour Code and the respective collective agreements, and monitors probation periods.
  • Advises managers and employees on eligibility rules for allowances and bonuses and how promotions and transfers affect them. Processes leaves of absence in SAP and monitors employees’ return by coordinating information with managers. Communicates and works closely with Payroll to ensure quality assurance in that employees are correctly paid. Investigates causes of pay anomalies arising from SAP input and interfaces to Ceridian.
  • Supports recruitment and selection processes by establishing, maintaining and processing applicant inventories, screening résumés, preparing competition posters, arranging translations, utilizing e-Procurement to post external job advertisements, acknowledging applications, verifying employee qualifications in SAP, communicating with external and internal applicants, other departments and senior management on recruitment matters, scheduling and conducting interviews for base class positions only (as required), conducting selection tests, including GAT and language tests, (which may involve instructing large groups of candidates on test procedures), performing reliability checks, including liaising with government departments, private enterprises and the RCMP), in accordance with corporate policies and human rights and privacy guidelines, tracking selection processes from start to finish, generating recruitment letters including letters of offer, calculating unionized employees’ salaries in accordance with payroll policies and collective agreements, advising new employees on their conditions of employment; and maintaining the strictest confidentiality in the selection processes. Communicates professionally with candidates in difficult and complex situations and resolves conflicts in order to minimize risks to the Corporation that could give rise to court actions or grievances. Controls access to employee career files in accordance with privacy legislation by exercising good judgment and discretion. Ensures that appropriate documentation is stored on the selection and career files in accordance with record retention guidelines. Photocopies as needed/requested.
  • Determines and fully explains options on rules and benefit entitlements under the various Health insurance plans, and other programs such as: sick leave, maternity leave, etc. as well as enrolment process, co-insurance, coordination of benefits, restrictions and exclusions, dependant coverage, conversion options on termination, cost, taxable benefits, etc; researches employment historical records. Applies and explain eligibility rules and determines entitlements to allowances for employees, employees who leave the Corporation, dependents, estate executors and beneficiaries of deceased employees. Determines and fully explain options to ill or injured employees concerning the disability insurance plan; assist employees in the completion of disability insurance claims to the Insurer. Maintains excellent knowledge and expertise in the field of benefits by reviewing and/or scrutinizing, Employee Benefits Administration manuals, circulars, bulletins, collective agreements, Canada Labour Code (CLC) legislation, directives, etc. Receives and remits cheques to Great West Life owed by employees.
  • Projects a positive Human Performance Management Image with the ability to listen attentively, communicate effectively and provide clear and accurate information. Possesses in depth knowledge and understanding of all aspects of HPM policies, processes and systems. Responds to enquiries and investigates issues. Provides resolution to issues and identifies and tracks all outstanding issues. Detects trends of enquiries and issues and escalates to management. Provides coaching to supervisors and management in SAP transactions affecting pay.

Job Requirements:

  • A diploma, certificate or significant progression through an accredited Human Resources program
  • Knowledge of SAP HR Module
  • Capability of interpreting collective agreements or policy documents with respect to Staffing and corporate regulations and directives
  • Previous recruitment, selection and interview experience
  • 1-3 years of related work experience is required.

Job Details:

Company: Canada Post

Vacancy Type:  Full Time

Job Location: Montreal, QC, CA

Application Deadline: N/A

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