Monday , March 4 2024

City of Grand Prairie Careers – IT Systems Administrator

Website City of Grand Prairie

Job Description:

Under general direction of the IT Chief Information Officer, the purpose of this position is to provide a technical leadership, and subject matter expert role in implementing, administering and maintaining City IT infrastructure resources including on premise and cloud services to support City business operations. Plays a key role in implementing, managing, troubleshooting and monitoring data center operations including server, storage and network systems, operating systems, virtualization, cloud, security and endpoint protection. This person serves as a lead to other employees in the support of systems operations as well as advanced network and desktop computer support with a focus on customer support.

Job Responsibilities:

  • Plan, design, monitor, upgrade and troubleshoot server and storage systems (working knowledge of vCenter/VMware or hyper-converged systems (VxRail), physical servers, cloud-based systems and network storage and SAN systems such as Dell/EMC)
  • VMware support for enterprise level configurations including understanding of VMware clusters, vMotion, DRS automation, SRM, reporting and related functions
  • Design, support and monitor server backup systems (veeam) and support disaster recovery procedures.
  • Install, maintain and troubleshoot servers running Microsoft Server 2019, 2016 or 2012 Operating systems as well as Microsoft SQL Server
  • Strong knowledge of Microsoft Active Directory, DNS, DHCP and Group Policy configuration
  • Support for Microsoft messaging systems (Exchange 2016 or Office 365) as well as familiarity with PowerShell and advanced Outlook configuration
  • Solid knowledge of LAN/WAN protocols and troubleshooting skills related to network connectivity of devices
  • Configure, monitor and troubleshoot network and server security systems (anti-virus, malware, spyware, web-filter and spam filter hardware and applications)
  • Technical lead on client and infrastructure services projects and application integration that follows established project management methodology and processes

Job Requirements:

Bachelor’s degree with emphasis on Information Technology or Computer Science preferred.
3-plus years prior experience with increasing responsibility in the area of Client/Server, Network administration (relevant experience and certification may substitute for degree requirements on year for year basis)
Valid Texas Class C driver license
Ability to pass background investigation and drug test for CJIS compliance
Good problem solving and remediation skills
Ability to work well independently and as part of a team with minimal supervision
Strong customer service skills and the ability to multitask
Good oral, written and documentation skills
Ability to support and mentor junior staff and communicate with end-users on a daily basis
Able to be on-call on a rotational basis
Previous experience in a Help Desk environment and associated ticketing software

Job Details:

Company: City of Grand Prairie

Vacancy Type:  Full Time

Job Location: Grand Prairie, TX, US

Application Deadline: N/A

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