Tuesday , May 21 2024

Millionaire Aviation Careers – Customer Service Representative

Website Million Air

Job Description:

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.

Job Responsibilities:

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
  • Proactive preparation for all incoming aircraft
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer’s service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Invoicing for services rendered to customers and pilots
  • Record customer preferences in Million Air CSI system

Job Requirements:

  • Strong computer skills including Microsoft office products and point of sale programs
  • Basic mathematical knowledge
  • Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
  • Bi-lingual preferred
  • Customer focus- naturally outgoing/extroverted
  • Communicate with customers and employees in person, on phone, and through radio communications
  • Customer service experience preferably in the service industry
  • High School Diploma or equivalent
  • Entry level position
  • Ability to work evenings weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check

Job Details:

Company: Million Air

Vacancy Type:  Full Time

Job Location: Tucson, AZ, US

Application Deadline: N/A

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