Monday , February 26 2024

Signature Airlines Careers – VIP Concierge

Website Signature Flight Support

Job Responsibilities:

  • Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures.
  • Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio.
  • Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper.
  • Resolve customer requests, questions and concerns regarding the Company’s services or products.
  • Assist customers with loading and unloading baggage as needed.
  • Assist with taking fuel orders, catering and ground transportation as needed.
  • Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures.
  • Marshal incoming and departing general aviation aircraft in accordance with Company standards.
  • Transport customers by vehicle to and from airport terminal and local hotels as needed.
  • Escort crew and passengers to and from aircraft.
  • Perform Signature Gold Cap Service if requested by customer.
  • Contact customers by verbal or written communications thanking them for using Signature Flight Support.
  • Assist crew or passengers with directions or recommendations for food, lodging, etc.
  • Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets.
  • Perform other duties as assigned.
  • Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris.
  • Assist Line Service Technicians and Customer Service Representatives as needed.

Job Requirements:

  • Must possess a valid state driver’s license.
  • Previous customer service experience preferred.
  • High school diploma or general education degree (GED).
  • Must possess strong interpersonal, oral and written communication skills.

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: Miami, FL ,US

Application Deadline: N/A

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