Tuesday , May 28 2024

UBS Jobs – Application Support Analyst

Website UBS

Job Description:

Are you excited about working with futuristic tools like AppDynamics, Splunk or other leading monitoring tools?Do you have a track record of influencing IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?

Job Responsibilities:

  • play an important role in supporting our regulatory/compliance suite of applications and ensuring production stability.
  • ensure workflows, processes, tooling and applications are of the highest quality standard
  • assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.
  • deep-dive into the recurring issues and find the root cause by analyzing the log files, symptoms, timing, etc.
  • articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.
  • contribute expertise to the management of existing and new IT products and services
  • define workarounds for known errors and initiate process improvements

Job Requirements:

  • knowledge of UNIX/Linux platforms
  • familiarity with shell or python scripting is helpful
  • track record of influencing IT stakeholders and business partners
  • confident communicator that can explain technology to non-technical audiences
  • capable of understanding client needs and translating this into products and services
  • basic working knowledge of any automation tools such as Automation Anywhere, AppDynamics or Splunk is beneficial
  • ITIL Certified or familiarity of the methodologies

Qualification & Experience:

  • ideally 3+ years of hands-on experience in production or application support
  • bachelors degree in computer science or equivalent is preferred

Job Details:

Company: UBS

Vacancy Type:  Full Time

Job Location: Nashville, TN, US

Application Deadline: N/A

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