Website Yorkshire Bank
Job Description:
As a next Digital Product Owner for sales and trading activity (internally known as eCommerce Product Owner Manager), you’ll manage the day to day delivery and development and report on all aspects of appropriate measures, ensuring targeted development priorities and engagement initiatives result in an excellent customer experience, achieve expected commercial results and regulatory compliance. You’ll join a likeminded team in our Leeds based Digital Services function.
Job Responsibilities:
- You’ll be responsible for the performance, management and reporting of all aspects of sales and trading activity
- Responsible for the performance & customer experience: through defining stories, acceptance criteria and prioritisation of backlog to maximise value
- Assisting in the creation of business cases for larger change projects relating to their product area
- Prioritising, briefing and sign-off of development requirements to SME’s for continuous delivery
- Working collaboratively within the scrum team, act as subject matter expert for your product, provide insight and information to help understand requirements and support to Retail and Contact Centre colleagues/customers. Implementation of strategic and regulatory changes, acting as main point of contact for internal and external stakeholders
Job Requirements:
- An agile advocate with experience and knowledge of agile methodology and frameworks – Scrum/Kanban
- Experience and knowledge of digital change implementation, planning and analysis
- Evidence of building strong partner relationships and management through strong communication, engagement and influencing skill
- Strong analytical problem-solving skill
Qualification & Experience:
- Experience in a Product Owner role and tooling
Job Details:
Company: Yorkshire Bank
Vacancy Type: Full Time
Job Location: Birmingham, England, UK
Application Deadline: N/A
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